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Privacy Policy

Transparency about how we handle your cognitive task analysis data, ensuring trust and security in every interaction.

calendar_today Last Updated: October 26, 2023

1. Introduction

Welcome to Cognify.team ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services (collectively, "Products").

This Privacy Policy applies to the Cognify.team website and our AI-powered Cognitive Task Analysis application. It describes how we collect, use, and share information about you, and explains the rights and choices you have regarding such information.

2. Information We Collect

We collect information to provide better services to all our users. The information we collect falls into two categories:

person Account Information

Personal details such as name, email address, and billing information collected when you register for an account or purchase our services.

psychology Cognitive Data

Data input during task analysis sessions, including workflow descriptions, decision-making nodes, and expert interview transcripts.

3. AI Usage & Model Training

Our application utilizes advanced Large Language Models (LLMs) to analyze cognitive tasks. We believe in absolute transparency regarding how your data interacts with these models.

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Our Training Promise

  • check_circle Your private workspace data is never used to train our public foundation models.
  • check_circle Data submitted for analysis is ephemeral within the inference context and is discarded from the model's short-term memory after processing.
  • check_circle You have the option to opt-in to "Product Improvement" programs where anonymized data helps refine our specific cognitive mapping algorithms.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

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Encryption in Transit & At Rest

All data is encrypted using TLS 1.3 during transfer and AES-256 for storage.

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SOC 2 Compliance

Our infrastructure and processes are audited annually for SOC 2 Type II compliance.

5. Third-Party Sharing

We do not sell your personal data. We only share information with third-party sub-processors essential to providing our service (e.g., cloud hosting providers, payment processors).

Current sub-processors include: AWS (Hosting), Stripe (Payments), and OpenAI (Enterprise API for inference).

6. Your Rights

Depending on your location, you may have specific rights regarding your personal information, including:

  • The right to access the personal data we hold about you.
  • The right to request correction of inaccurate data.
  • The right to request deletion of your data ("Right to be Forgotten").
  • The right to object to processing or request data portability.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

mail

Cognify.team Privacy Office

privacy@cognify.team