1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website or use an application. They are widely used to make websites and applications work more efficiently, provide a personalized experience, and help us understand how users interact with our platform.
In addition to cookies, Cognify may use similar tracking technologies such as web beacons (also known as pixel tags or clear GIFs), local storage objects (such as HTML5), and device identifiers to collect and track information about your usage of our Services.
2. How We Use Cookies
Cognify uses cookies and related technologies for several purposes, including:
- check_circle Authentication: To recognize your login session so you don't have to re-enter your credentials every time you navigate between pages in the platform.
- check_circle Analytics: To understand how users interact with the AI chat interface, topic management area, and generated artifacts so we can improve the user experience.
3. Types of Cookies We Use
We categorize the cookies we use based on their purpose and lifespan:
These cookies are essential for the platform to function. They enable core features such as authentication, security, session management, and load balancing. Without these cookies, the Services cannot operate correctly.
You cannot opt out of these cookies. They are set in response to your actions, such as logging in or setting your preferences.
These cookies allow the platform to remember choices you make (such as your user name, language, or region) and provide enhanced, personalized features. For example, they remember your preferred dark/light theme and the state of your topic management dashboard.
These cookies may be set by us or by third-party providers whose services we have added to our pages.
These cookies help us understand how visitors interact with our platform by collecting anonymous, aggregated information. This includes which pages are visited most often, how long users spend in the AI chat interface, and error messages received by web pages.
All information collected by these cookies is aggregated and therefore anonymous. It is only used to improve how our platform works.
4. First-Party Cookies
The following table describes the first-party cookies set directly by Cognify:
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| token | Manages your active session on the platform | Session | Strictly Necessary |
| refreshToken | Refreshes your session to keep you logged in | Session | Strictly Necessary |
5. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies, and they are subject to the privacy policies of their respective providers.
analytics Analytics Providers
We use third-party analytics services to track and examine the use of our platform. These services may set cookies to collect information regarding your visit and interaction with our Services, including the pages you view and how long you spend in the AI chat interface or topic management area.
dns Infrastructure Providers
Our platform relies on cloud infrastructure providers that may set cookies to manage security, load balancing, and performance monitoring across our distributed systems.
Your Data Stays Yours
Cognify does not sell or share your User Content — including your cognitive task analysis data, process maps, or expert knowledge — with any third party for advertising or profiling purposes. Third-party cookies are limited to analytics and infrastructure functionality only.
6. Managing Your Cookie Preferences
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by:
- check_circle Cookie Consent Banner: When you first visit Cognify, you will see a banner asking you to choose which categories of cookies you accept.
- check_circle Browser Settings: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies, accept only certain cookies, or notify you when a cookie is set.
- check_circle Account Settings: Within the Cognify platform, you may update your cookie and data preferences through your account management area.
Popular Browser Cookie Controls
Important Note:
Please be aware that disabling or blocking cookies may affect the availability and functionality of the Cognify platform. Certain features, such as session management and personalized dashboard states, may not work correctly without cookies.
7. Policy Updates
We may update this Cookie Policy from time to time to reflect changes in technology, regulations, or our platform features. When we make material changes, we will notify you by updating the "Last Updated" date below and, where required, by providing additional notice through the platform or by email.
We encourage you to review this policy periodically to stay informed about how we use cookies and related technologies.
If you have questions regarding this Cookie Policy, please contact legal@cognify.team.
Last Updated: July 1, 2026